Frequently Asked Questions

Many people are curious about our Android TV Box and have questions regarding it. Here’s a look at some of the most important and popular questions from our customers:

This doesn’t happen often as most apps available on the Google Play Store are compatible. But if it does happen, all you need to do is uninstall and reinstall the application. That will fix the problem in most cases.

Installing and using a TV box is very easy. All you need to do is connect the TV box to your TV’s HDMI port before connecting it to the internet. We provide a special remote to help you navigate through the different menus available.

We work hard to deliver the most reliable and consistent product to our clients. However, we understand that no technology is infallible. We have a team of excellent technicians that can help with TV Box issues. We also will replace the TV box if our technician can’t fix the issue.

Most customers get their TV box within 2 to 5 days of the order. We will provide all the details regarding the shipment during the checkout process.

If your box malfunctions, you can contact us directly from our website or contact us on Facebook. Our team will be happy to help you with all of your concerns.

If your box malfunctions, just contact us through our website or on our Facebook page. Our tech support team is available to help, so you can ask us whenever you safe the problem. Our customer service team is very responsive and will do their best to help.

No. You will only need internet access.

This depends on the quality of content you want to view. Speeds between 2 to 5 MBPS is sufficient for SD content. You will need 5 to 10 MBPS for HD content.

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